Privacy Policy

1. Introduction

As part of its operations, Gîte de la Roche des Ducs collects and processes certain personal data from users. We are committed to respecting the confidentiality and security of this data, in accordance with the General Data Protection Regulation (GDPR).

2. Data collected

We collect the following data:

• Data provided directly Name, surname, email address, telephone number, postal address (when booking or via a contact form).
• Data collected automatically IP address, browser type, pages visited (via cookies and analytics tools).

3. Purposes of data processing

The data collected is used for:

• Manage bookings and inquiries.
• Send confirmations and communications related to your stay.
• Improve our website and user experience.
• Comply with our legal and accounting obligations.

4. Legal basis for processing

Data processing is based on:

• Your consent (newsletter subscription, use of cookies).
• The execution of a contract (booking management).
• Our legal obligations and our legitimate interest (service improvement, site security).

5. Shelf life

We retain the following data:

• Invoices and legal documents : 10 years (legal obligation).
• Cookies and analytics data 13 months maximum.

6. Data Sharing

Your data may be shared with:

• Our technical service providers (web hosting, payment management, emailing).
• The competent authorities if required by law.

We do not sell or rent your data to third parties.

7. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss or disclosure.

8. Your rights

In accordance with the GDPR, you have the right to:

• Access your data.
• Correct or delete your information.
• You have the right to object to the processing or to request its limitation.
• Request the portability of your data.
• Withdraw your consent at any time (for marketing communications).

To exercise your rights, contact us at contact@giterochedesducs.com

9. Cookies

We use cookies to improve user experience. You can accept, reject, or configure them via our consent banner.

10. Contact

For any questions about this privacy policy, you can contact us:
 Email: contact@giterochedesducs.com
 Address: 24 Chemin de la Fourrière du Moulin – 88120 Rochesson